Microsoft Teams

Introduction Last Updated: 13/05/19 Microsoft has released Direct Routing for Microsoft Teams. This is one of the big steps – in my opinion – of making parity with Skype Online. Direct Routing effectively allows you to connect up existing PSTN connectivity (e.g. SIP trunks) into a certified SBC and route directly to Teams. This differs from the Skype Online method of doing this, in that you no longer need any hardware (on-premises Skype for Business Server or a CCE) other than an SBC. [Read More]

Recently added to Skype Online and Teams is the ability to block inbound calls based on their caller ID. Useful for blocking nuisance callers. Once you’ve added the patterns, you ideally want to know: If the calling numbers you want to block will be caught in your patterns. Regex is not my strong suit so want to make sure it will match. Are some calls going to be inadvertently blocked? [Read More]