Get Latest Office 365 Service Status with Flow or PowerShell

With the recent high-profile outages within Office 365 and the ever reliance on Office 365, it’s always good to stay up-to-date with any potential issues. There are lots of ways to check the status of Office 365 - the Office 365 portal, Twitter accounts etc. However, what I was after was an automated way of checking for issues and letting me and the team at Symity know about them ASAP (so we can look to mitigate impact) - rather than happening to come across it, or worse users noticing and informing us. [Read More]

New Team request for Teams using Flow (and Graph API)

Whilst Flow does have some integration with Microsoft Teams, one missing feature is the ability to create a Team in Microsoft Teams (you can create Channels, messages etc.). With recent additions to Graph API, you can create a Team using a template and a Graph API call. This API call can be used within a flow. In this scenario, I’m going to create a flow to create a Team. This will work like so: [Read More]

Send Message Cards with Microsoft Teams

Microsoft Teams has a feature that I don’t see used or talked about a whole lot - Cards. Cards allow you to post a container to a Teams channel. The type of card I will use here is a Message Card. These can contain text, images, links etc. Message Cards are not to be confused with Adaptive Cards. These are entirely different and are not exclusive to Teams. Adaptive cards are more flexible and interactive than Message Cards but unfortunately, do not support the method I employ here - Incoming Webhook. [Read More]

Test-CSOnlineUserVoiceRouting: Test a user's Online Voice Routing Policy for Teams Direct Routing

Background With the preview release of Teams Direct Routing users are now able to make and receive PSTN calls using certified SBCs instead of Calling Plans. Part of setting this up involves setting up PSTN Usages, Voice Routes, Online Voice Routing Policies, PSTN Gateways etc. within Skype Online PowerShell. Much like Skype for Business, if your users have multiple calling requirements the amount of Voice Routes, PSTN Usages etc. can grow quickly and sometimes make it quite hard to fathom how a call will route. [Read More]

Teams Direct Routing with an AudioCodes SBC

Introduction Last Updated: 13/05/19 Microsoft has released Direct Routing for Microsoft Teams. This is one of the big steps – in my opinion – of making parity with Skype Online. Direct Routing effectively allows you to connect up existing PSTN connectivity (e.g. SIP trunks) into a certified SBC and route directly to Teams. This differs from the Skype Online method of doing this, in that you no longer need any hardware (on-premises Skype for Business Server or a CCE) other than an SBC. [Read More]

Get-CSSessions: Retrieve, filter, search on ALL user sessions from Skype Online

Introduction For Skype Online there are various tools to report on user sessions: Call Analytics - This is great for looking at a user’s call history when diagnosing call issues. This is similar to the data we can glean from on-premises SSRS reports. Call Quality Dashboard - Again, great for looking at overall trends or metrics of call quality to pinpoint issues. Session Details - This is accessed from the Skype Admin Centre. [Read More]

Deploying a (Polycom MSR) Skype Room System v2 in Office 365

Introduction Skype Room System (SRS) v2 has been around a little while now, but until recently I’ve come in to contact with one. SRS can be deployed in the following ways: 100% On-Premises - The Exchange and Skype for Business user will both be hosted premises installations. More info 100% Online - The Exchange and Skype for Business user will both be hosted in Office 365. More info Hybrid - This can break down two ways: [Read More]

PSA: Ticking TLS (1.2) Time Bomb for Office 365

Introduction I thought I would write a post to remind people that Microsoft will be switching off TLS 1.0 and 1.1 for their Office 365 services. It was originally meant happen in March 2018, then October 2018, but has now been pushed back to a later date. If you don’t have Office 365 services you won’t be affected by this, but I would still advise migrating away from the older specifications of TLS where possible. [Read More]