Whilst this article is still very much a valid approach, Microsoft have started work on a PowerShell SDK for Graph API - find out more here: https://www.lee-ford.co.uk/graph-api-powershell-sdk/ What is Graph? Graph is Microsoft’s API for Microsoft 365. By creating an Azure AD application it allows you to interface directly with Azure AD, Office 365, EMS etc using Graph API. The API not only allows you to access data from Microsoft 365 but also modify and delete it.
Background With the preview release of Teams Direct Routing users are now able to make and receive PSTN calls using certified SBCs instead of Calling Plans. Part of setting this up involves setting up PSTN Usages, Voice Routes, Online Voice Routing Policies, PSTN Gateways etc. within Skype Online PowerShell. Much like Skype for Business, if your users have multiple calling requirements the amount of Voice Routes, PSTN Usages etc. can grow quickly and sometimes make it quite hard to fathom how a call will route.
Introduction For Skype Online there are various tools to report on user sessions: Call Analytics - This is great for looking at a user’s call history when diagnosing call issues. This is similar to the data we can glean from on-premises SSRS reports. Call Quality Dashboard - Again, great for looking at overall trends or metrics of call quality to pinpoint issues. Session Details - This is accessed from the Skype Admin Centre.