Microsoft Teams

The running joke when having a poor user experience with applications is to “blame the network”. As it turns out, there is some truth to that. You see, if your network is not configured correctly or capable it may well be the cause of common complaints - especially when using real-time communication applications such as Teams. At Symity we are helping more and more customers shift from on-premises Skype for Business to Teams, with that comes network considerations that were not previously needed. ...

Backup-TeamsChat Disclaimer: This tool is provided ‘as-is’ without any warranty or support. Use of this tool is at your own risk and I accept no responsibility for any damage caused. Backup Teams chat messages (not channel messages) for safe keeping - messages are saved in to a HTML report for easy viewing. Written in PowerShell Core and using Graph API (no modules required), it can be used on Windows, Mac and Linux. ...

Disclaimer: This tool is provided ‘as-is’ without any warranty or support. Use of this tool is at your own risk and I accept no responsibility for any damage caused. Backup-Team Backup-Team is a tool used to backup and recreate Teams from Microsoft Teams. A backup from the tool can include items such as settings, channels, tabs, owners, members, conversations and files. Teams can be recreated, including on a different tenant for a pseudo migration scenario. ...

Introduction I’ve been asked a few times if there is an easy way to report on all web pages in use within Teams. The two main reasons are: Intrigue in to what sort of web pages users are attaching to their Teams A way of policing users to ensure the feature is not being abused (perhaps a website is blocked using a web-browser but works via Teams) Pre-requisites As with a lot of my posts, out comes PowerShell and Graph API. At this point, I will have assumed you have: ...

Disclaimer: This script is provided ‘as-is’ without any warranty or support. Use of this script is at your own risk and I accept no responsibility for any damage caused. Introduction Backup-TeamsConfig is a PowerShell script allowing you to backup various parts of Microsoft Teams configuration and package it up in to a single file for safe keeping - this includes policies, configurations and voice applications (inc. audio files). Why? - Doesn’t Microsoft already keep copies of this? I’m sure they do. However it doesn’t hurt to have a copy should the unthinkable happen! ...

One project I have been working on recently at Symity is a global roll out of Teams Direct Routing. This has resulted in SBCs being installed in different configurations based on local connectivity and requirements. One such requirement is where sites have multiple internet connections for resilience - can the SBC make use of this? It makes perfect sense especially when using cloud-based service – if one ISP has an issue, you want to be able maintain service with the other. ...

Microsoft have recently announced that they will be retiring Skype for Business Online on 31st July 2021. After this time, you will no longer be able to access Skype for Business Online. If you’ve been paying attention this isn’t a massive surprise. Teams is the new-ish kid on the block, getting all the attention and had been earmarked as Microsoft’s communication and collaboration tool moving forwards. Once ‘feature-parity’ was announced, Skype for Business Online’s days were numbered. ...

Last Updated: 2nd October 2019 Introduction This article will give an explanation of the Teams Call Queues (CQ) and Auto Attendants (AA) - what they are and how to set them up. You could previously create and administer the “SfB” CQ and AA in the (legacy) Skype for Business Admin Centre, but these have now been migrated as “Teams” CQ and AA in to the Teams Admin Centre. There are some key differences between the two versions that I will highlight: ...

Introduction You may from time to time have run in to an issue where an Teams/SfB user has not been provisioned correctly. The most common scenario for this is a delay in Office 365 provisioning the user - you have assigned the required SfB/Teams licenses and it has yet to become available to the end user (it is not uncommon for licenses to take over 24 hours to be provisioned). ...

This article will assume you already have Teams Direct Routing in place. If you are not there yet, consider looking at my article on this subject: https://www.lee-ford.co.uk/teams-direct-routing-with-an-audiocodes-sbc/ Introduction to Media Bypass A welcome addition to Teams Direct Routing is Media Bypass. Before Media Bypass was released, all media when using Direct Routing would need to route up to one of six regional Teams Media Processors and back even if the Teams client and SBC were in the same location. Whilst this does work, it can be sub-optimal. If you then add on the fact that Media Processors are only available in six datacentres worldwide, it can add up to some large round trip times dependent on your location. ...